Caters to Diverse Clientele
While it has almost become a cliché in the Asian Hotel Market of “East meets West,” it is vital in today’s market to cater to both Eastern and Western, Business and Tourist, Guests.
The Fairfield by Marriott Seoul has already hosted guests from America, Taiwan, Hong Kong, PR China, India, Japan, Italy, Portugal, Vietnam, Australia, Indonesia, France, United Kingdom, Malaysia, Brazil, and, of course, Korea! These include numerous Business Travelers as well as Leisure Tourists.
Only having been open 6 months, the Hotel Sales Team has done an outstanding job of cracking the competitive Meetings & Events Market. With seven levels of underground parking, the Fairfield by Marriott is an ideal location for local businesses to host meetings. The hotel offers meeting rooms of varying sizes, as well as the ability to cater meetings with full breakfasts, lunches, or dinners.
And, working with such a diverse clientele requires an immense team effort and a highly trained staff. I believe Koreans give the absolute best Customer Service in the World. Bar none. Even with that preconception, the professionalism of the staff – from maids to office manager to sales to the front desk staff at Fairfield by Marriott Seoul – have blown me away.
For the Staff to be so well trained and polished in dealing with such diverse clientele, in 6 short months, is amazing. It is one of many ways this property stands out among the 29 Brands under the Marriott Properties.