As our world prepares to travel again, a lot has changed in the Travel Industry. Here are 5 Must Ask Questions for your Safari Designer, to prepare you for the best, post Covid19 African Safari Experience.
Please feel free to use these same questions for all your travels. I think they apply to most Luxury Destinations, worldwide.
1) Have you lived or worked in (or even been to!) Africa?
A lot of excellent, knowledgeable industry experts were let go during the Pandemic. A disturbing shift saw their replacement by inexperienced staff. While “Junior Consultants’” low pay may help a company’s financial bottomline, the loss of Senior Travel Staff my mean the difference between a calamity ridden Safari, or the Wildlife Experience of a Lifetime.
You want an African Expert to help you design your Safari.
2) Why are you an Expert in the field of African Safari Planning?
This is a bit different than the above question. Flyga Twiga has been honored to have many people, who live and work in Africa, seeking our Safari services. With trusted, in-country partners, keeping up-to-date on industry changes, and personally living, working, & traveling extensively in East and Southern Africa - all create truly Expert Advice.
3) How long have you specialized in African Safaris?
A little known “Insider Secret” is many Big Box “Luxury” Travel Firms will move successful Sales Staff around. One week a staff member may be working on Cruises, then the next on African Safaris. I love a good Salesman. I also know specializations mean knowledge of travel specifics which may make or break a Safari Experience.
4) Where are you headquartered?
Where the company is headquartered regulates business and banking laws. Your due diligence starts with knowing not only who, but also where, the professional accountability will be held. Consider this question an insurance policy – hoping for the best, while being prepared.
5) How long have you worked with your Destination Management Company (DMC)?
DMCs are our trusted, in-country partners. The DMC is the person(s) for whom your bespoke Safari Planner is vouching. They are telling you they know and rely on the DMC’s qualifications and professionalism. Why is this so important? I still get shutters thinking about the “Luxury Travel Expert”, who asked last year, on a Professional Luxury Travel Forum, if anyone had a DMC in Ethiopia. She was planning on sending clients to not only a place she had never been, but also with people she had never worked with.
You need to have faith that the people sending you on Safari, know and trust the people in charge of your Safari Experience.
As the questions suggest, you are really conducting an interview with the person you are entrusting with your African Safari safety and experience. These questions should assist in your traveling with confidence and the freedom to enjoy the amazing African Wildlife. Because our mission is for you to have a…